Frequently Asked Questions

The Request Process

  • While most of our requests come from the Department of Child Protective Services, anyone in a child’s circle of support can request resources from a child placement agency. (ie. a CASA volunteer, child placement agency case manager, teacher, nurse etc.) Foster youth or former foster youth can also submit a request for assistance as well.

  • Complete the online Foster Angels request form. Someone from the Foster Angels program team will contact you within four business days on the next steps.

  • Yes! We just ask that when requesting for a second time for the same child or family that you note that on the request form so we can accurately track the number of children we serve in a year. 

  • Foster Angels of Central Texas serves region seven, as defined by the Department of Family and Child Protective Services. This region includes 30 counties in Central Texas.  Our physical office is in Austin, Texas. 

    There is also Foster Angels of South Texas that serves region 11 and is based out of Corpus Christi, Texas.

  • Children who are in the conservatorship of the state (temporary or permanent managing conservatorship)

  • It is not in our best practice to provide reimbursements. We, instead, prefer you reach out to us to pay for needs ahead of time.

  • Sometimes we get generous donations from our community which is in the form of physical gift cards and so we need to distribute those. However, we work hard to accommodate workers who have longer distances to travel with electronic gift cards first. We appreciate your grace and flexibility.

  • Unfortunately, lost or stolen mail as well as fraud and theft is a large concern at Foster Angels and we do not want to delay your request by working through these obstacles so we consider mailing requests on a case-by-case basis. 

  • Once you have received your request, we ask that you send us back the receipt from the funds spent within three weeks of picking up your request. Please just take a photo of the receipt and email it to request@fosterangelsctx.org

  • There are a few requests that we review on a case-by-case basis below. Please note the priority is always to fulfill direct needs for children. 

    • Daycare

    • Reunification

    • Utility Bills

  • Through our Guide to Thrive program, we provide general assistance to ensure youth transitioning out of care have their basic needs met. In addition, our Senior Thrive Program Manager meets with any youth that submits a request to provide any additional support they might need in the way of budgeting, access to resources, etc. We also have a scholarship program that provides assistance to former or current youth in foster care attending college and our Keys to Success Program that helps youth buy their first car through a savings-match program.

  • Complete the request form or contact our Program Team directly at thrive@fosterangelsctx.org.

Donations

  • Yes. Foster Angels of Central Texas has had 501(c)3 status since February 26, 2010, and is tax-exempt.

    You can see our official Letter of Determination here

  • Foster Angels only takes brand new clothing, gifts, electronics, or items.  The only gently used items we take from time to time is a furniture item and some baby gear.  If you are looking for an agency to take your gently-used donations, we recommend contacting SAFE Alliance, Settlement Home, Foster Village, or Goodwill.

    If you do make an in-kind donation and need an acknowledgment fill out this form and we will get back to you as soon as possible.

  • Foster Angels rely on gift cards year-round to allow for flexibility and also give youth the opportunity to select their own items that help increase their self-esteem.  Learn about starting a gift card drive here.

  • Foster Angels is funded through donations from foundations, corporate partnerships, and individuals.

  • In 2021, 87% of donations went to fund our programs, 7% were used for fundraising and 5% went towards administrative costs. 

Volunteering

  • We can always use administrative help during our office hours on Tuesdays and Thursdays from 9:30 a.m. – 2:30 p.m. However, the availability of these shifts is limited!

  • Each year we host a backpack drive over the summer, that is made possible largely by volunteers. Volunteer shift availability is posted here every summer. In addition, if you would like to volunteer to shop, organize or wrap presents for our holiday drive please check our Toys for Teens page in November to sign up. These shifts do fill up quickly each year!

General Questions about Foster Care

  • Foster Angels is not a child placement agency. To learn more about foster parent information sessions and the best child placement agency for you and/or your family fill out the interest form on the Foster Community website.

  • Respite care is a huge need for foster parents that need babysitters. There is an initiative through Fostering Hope that will get you licensed to be a respite caregiver through all child placement agencies. You can also get more information by filling out an interest form on the Foster Community website